Terms & Conditions

Welcome to Hollywood18! 

 

These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website, you agree to comply with these terms. If you do not agree, please refrain from using our services.

 

1. General Information

 

Business Name: Hollywood18

 

Business Location: Online

 

Products & Services: We sell toys & games, jewellery, health & beauty products, bathroom & kitchen essentials, lighting, trending products, and pet supplies.

 

2. Shipping & Delivery

We offer worldwide shipping, but delivery times may vary based on location and product availability.

Estimated delivery times are between 7-21 business days, depending on the destination.

Shipping fees are calculated at checkout.

Delays caused by customs, weather conditions, or unforeseen circumstances are not our responsibility.

Customers are responsible for providing accurate shipping information.

 

3. Returns & Refunds

Customers can request a return within 14 days of receiving their order.

Items must be unused, in their original packaging, and in resell able condition to qualify for a return.

Refunds are issued after inspection and approval of the returned item.

Return shipping costs are the responsibility of the customer unless the product is faulty or incorrect.

Certain items, such as personal care products and perishable goods, are non-refundable.

Refunds are processed to the original payment method within 7-10 business days after approval.

 

4. Payment Methods

We accept the following payment options:

Credit/Debit Cards (Visa, MasterCard, American Express, etc.)

PayPal

Klarna (Buy Now, Pay Later options where applicable)

Other payment methods may be added at our discretion.

 

5. User Responsibilities

Users must be at least 13 years old or have parental consent to make purchases.

Providing false information or engaging in fraudulent activity is strictly prohibited.

Users are responsible for maintaining the confidentiality of their account credentials.

Unauthorized resale of products purchased from our website is not allowed.

 

6. Intellectual Property

All content, including images, text, logos, and product descriptions, is owned by Hollywood18 and is protected by copyright and trademark laws.

Users may not copy, distribute, or reproduce any website content without prior written permission.

 

7. Limitation of Liability

Hollywood18 is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

We do not guarantee that our website will be free from errors, viruses, or interruptions.

Products are sold "as is" unless otherwise specified, and we are not responsible for improper use by the customer.

External links on our website are for reference only; we are not responsible for third-party content.

 

8. Governing Law

These Terms and Conditions are governed by and interpreted under the laws of the United Kingdom

 

 

9. Changes to Terms & Conditions

Hollywood18 reserves the right to update or modify these terms at any time without prior notice.

Continued use of our website after modifications constitutes acceptance of the new terms.

 

Jamie Crawford/ CEO

Customer Focused

You Invest in us and in return, we invest in you. 

Guaranteed Delivery 

Our goal is to achieve a high success rate in on-time deliveries. 

User-Friendly Shopping 

Our store is designed to be intuitive, fast, and accessible. 

Innovation & Growth 

At Hollywood18, we embrace change and constantly evolve.