1. Introduction
At Hollywood18, we aim to provide reliable and timely shipping to our customers. Please review our shipping and delivery policy to understand our shipping rates, estimated delivery times, and related terms.
2. Shipping Rates
Our shipping rates vary based on location, order weight, and shipping method selected at checkout. Below are our standard rates:
Standard Shipping: £3-5, Typically, 3-7 business days
Express Shipping: £5-8, Typically 3-7 Business Days
International Shipping: Rates vary based on destination (calculated at checkout)
3. Processing & Delivery Time
Orders are processed within 3 business days.
Delivery times depend on the chosen shipping method and destination.
Delays may occur due to customs, weather, or carrier issues beyond our control.
4. International Shipping
We ship worldwide, but some regions may have restrictions.
Customers are responsible for customs duties and taxes.
Delivery times vary depending on the destination and customs processing.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your package using the provided tracking link.
6. Lost or Delayed Shipments
If your order is delayed beyond the estimated timeframe, please contact us at Hollywood18customers@gmail.com
If a package is lost in transit, we will work with the carrier to resolve the issue. Refunds or replacements will be considered on a case-by-case basis.
7. Incorrect Shipping Information
Please ensure your shipping details are accurate. We are not responsible for delays or lost packages due to incorrect addresses provided at checkout.
8. Contact Us
For any questions about shipping or delivery, contact us at: Hollywood18customerservices@gmail.com