Welcome to our FAQ page! Here, you'll find answers to the most common questions about shopping with Hollywood18. If you have any additional queries, feel free to contact us at hollywood18customerservices@gmail.com  

Ordering & Payment 

1. How do I place an order? 
Simply browse our store, add items to your cart, and proceed to checkout. Follow the steps to complete your purchase. 

2. What payment methods do you accept? 
We accept major credit/debit cards, PayPal, and other secure payment methods displayed at checkout. 

3. Can I modify or cancel my order after placing it? 
Orders are processed quickly, but if you need to make changes, please contact us within 24 hours. 

Shipping & Delivery 

4. How long does shipping take? 

• Standard Shipping: 10-20 business days 
• Express Shipping: 3-7 business days 
• International Shipping: 10-30 business days 

5. How can I track my order? 
Once your order ships, we’ll send a tracking number via email. You can track it on our website or the courier’s portal. 

6. Do you ship internationally? 
Yes, we ship to most countries. Shipping times vary depending on your location. 

Returns & Refunds 

7. What is your return policy? 
We accept returns within 30 days of delivery. Items must be unused and in their original packaging. 

8. How do I request a return or exchange? 
Contact us at Hollywood18customerservices@gmail.com with your order number and reason for return. We’ll provide further instructions. 

9. When will I receive my refund? 
Refunds are processed within 5-10 business days after we receive your returned item. 

Products & Stock 

10. What if an item is out of stock? 
If an item is out of stock, you can sign up for restock notifications or check back later. 

11. Are your products authentic? 
Yes! We guarantee high-quality, authentic products sourced from trusted suppliers. 

Customer Support 

12. How can I contact customer service? 
You can reach us via email at Hollywood18customerservices@gmail.com or through our contact form on the website. 

Still have questions? Feel free to get in touch, and we’ll be happy to help!